ONE.
Give people more than they expect and do it cheerfully

TWO.
Never laugh at anyone's dreams. People who don't have dreams don't have much.

THREE
Don't judge people by their relatives

FOUR
Talk slowly but think quickly.

FIVE
When someone asks you a question you don't want to answer, smile and ask, "Why do you want to know?"

SIX
Say "bless you" when you hear someone sneeze.

SEVEN
Don't let a little dispute injure a great friendship.

EIGHT
When you realize you've made a mistake, take immediate steps to correct it.

NINE
Smile when picking up the phone. The caller will hear it in your voice

TEN
When you lose, don't lose the lesson